Wemo lights: SmartThings shows they’re offline, but they’re not

Another problem…

All of my Wemo lights are now showing as being offline in ST.

The devices are online, my Internet is fine, and I can control them with my Wemo app.

But in ST, they all show offline, and they can’t be controlled either directly or via automations.

Any ideas how I can fix this??

Try going to menu > settings > linked services > open the Wemo integration > click through the screens and done. See if that helps!

I don’t think there’s a formal Wemo “integration”.

If I recall, Wemo devices are added individually — not through an ST-Wemo integration.

(And Wemo doesn’t show up in my list of integrations!)

There is an integration…

I don’t have Wemo in my list of integrations…

They were all working fine yesterday — nothing changed that I know of.

Any suggestions?

If you installed them using an old custom smartapp, then there would not be an integration showing in menu > settings > linked services.

Also, if you are using a custom smartapp, you may want to post in that thread and the developer will be able to respond.

I don’t recall any smart app or integration when I first set them up — if I recall, it was a pretty similar process to setting up a SmartThings outlet. I did each switch and outlet individual, ST ‘found’ it, and they were set up! (It was a few years ago, via whatever version of the Classic app was there at the time.)

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Update: 4 days later, and my Wemo devices are still either offline or unresponsive… but only in SmartThings. (They’re all connected and working fine via the Wemo app.)

Oddly, a few automations including Wemo lighting have managed to turn Wemos on or off — but only a few.

Today, I tried removing one of my Wemo outlets from ST so I could add it back in.

It didn’t work. I couldn’t add the plug back in to SmartThings.

I’ve reached out to Support. Fingers crossed.