I have 2 Vision zm1601us sirens and they stopped working a while ago. I have several drivers installed, however, they won’t apply because of an error saying “Ensure that the driver you are trying to change to has a valid fingerprint match with this device.” I have removed them several times and readded but they still don’t show manufacture code or model numbers other than zeros. Any help on getting these to work?
You may want to post in the following thread to see if any community developers can assist. https://community.smartthings.com/t/post-requests-for-zwave-edge-drivers-here-community-created/237327
probably a safe bet that @Mariano_Colmenarejo can come to your rescue
If the fingerprint is all zeros, then no edge driver will work with it except “zwave thing,” and that probably won’t work correctly.
all zeros indicates that the pairing failed so that issue needs to be fixed first.
Try doing a factory reset on the siren, moving it physically very close to the hub, then,p an exclusion, and then adding it. It’s OK if it adds as a “Z wave thing“ as long as it has a non-zero fingerprint, then you’ll have something that the community developers can work with. Until then, there isn’t really anything that anyone can do. 