Updated App Cannot Connect to Hub


(Russell Green ) #1

After updating my app this morning, I’ve noticed that I cannot connect to my hub. I’m using the new app on iOS and the v3 hub. I’ve power cycled the hub and it still has the Green light.

Anyone else having issues.


(Jeff) #2

I am experiencing the same problem but on the Android SmartThings app… I am also having issues with the classic app and things not responding to commands or showing as unavailable. A reboot of the hub seems to regain control for some time but the hub still shows as disconnected in the new SmartThings app either way… There are other threads of users having similar issues.


(Jeff) #3

Down here too.:grimacing: