I have been using SmartThings for a couple of years, integrated with my Arlo cameras, and up until a few months ago it was working fine. I am using app version 1.6.77-589 on two iPhones.
I have door sensors configured and alerts are working fine. I have an Arlo camera that should switch on via a routine I have created when both iPhones are away from the house, I have also programmed a push notification via Routines for when either phone leaves the ‘Home’ location. None of the routines are working unless I open the app, this usually forces it to execute. Over the weekend I uninstalled the app and deleted the routines as well as the phones (presence sensors) via the SmartThings portal on a PC and completely set it up again but it is still not working. Home location is configured correctly and the app settings on the phone are set to Location = Always.
I have tried everything but this still very unreliable, what else can I try?