I have a Smartthings V3 Hub and got 9 windows of motorized shades from a local Graber dealer. These shades use a Somfy motor that is Zwave Plus. Almost everyday, I have at least 1 shade that only partially opens or closes. I’ve tried moving my hub to many different locations, but am experiencing it even when it is only 15 feet away. I’ve had the Graber dealer come out several times to check it out and they said it is out of their control and is a Smartthings issue. This issue is driving us crazy and am hoping that someone here can help.
One important data point - The Graber remote works reliably. Any info would be helpful!