Unable to receive Notifications on IOS

[dasyhrd]

No longer recieving notifications after updating the app.

Followed the instructions provided by the support team but still no luck.

Smart Home Monitor

Anyone have any ideas?

[jkp]

best recommendation is to continue using the SmartThings Classic app

[dasyhrd]

Silly question but how can you verify if you have the latest or Classic app?

[jkp]

Classic has the big circle for the logo. Samsung Connect has the 6 small circles.

SPECIFIC differences between "SmartThings Classic" (the V2 app) and “SmartThings (Samsung Connect)” (the V3 app)

this thread is intended only as a listing of specific differences between the two apps, not for complaints, suggestions, discussions of design philosophy, bug reports, questions about migration, joke memes or anything else. Just individual feature differences. We originally used the abbreviation STSC for “SmartThings (Samsung Connect)”, but that never caught on, so now we are calling it the V3 app since it came out with the V3 hub. The V3 app is changing rapidly, so feel free to edit this as needed. The official knowledgebase FAQ is at the following link. Read it. https://support.smartthings.com/hc/en-us/articles/360000114006-New-SmartThings-app-FAQ The “how to” official articles for the V3 app are at the following link: https://support.smartthings.com/hc/en-us/categories/115…

[dasyhrd]

Thanks for the quick response. Looks like I still have Classic installed.

[JDRoberts]

@dasyhrd

Silly question but how can you verify if you have the latest or Classic app?

[jkp]

iOS or Android?

[dasyhrd]

IOS version 11.4.1