Unable to receive Notifications on IOS


#1

No longer recieving notifications after updating the app.

Followed the instructions provided by the support team but still no luck.

Anyone have any ideas?


(jkp) #2

best recommendation is to continue using the SmartThings Classic app :slight_smile:


#3

Silly question but how can you verify if you have the latest or Classic app?


(jkp) #4

Classic has the big circle for the logo. Samsung Connect has the 6 small circles.


#5

Thanks for the quick response. Looks like I still have Classic installed.


#6


(jkp) #7

iOS or Android?


#8

IOS version 11.4.1