Unable to link phone to soundbar by Wifi

Hi
I have a q90r soundbar but unable to link phone to it by Wifi using smarthing app.
Goes as far as 39% and then stops with a error message, which says to reboot bar and check connections.
I have tried to connect with 2 phones.
I have a basic modem and I am on fibre
Appreciate any help

Thanks Dennis

Hello,

I have the same identical problem with the q90r soundbar.

I tried with 2 phones S8 & S9 and i get the same error.

Did you solve the connection issue? Im having the same issue.

LOL , new sound bar

Yup! Any solutions?

Same here, Q86R, though. Stops at 39%.