Unable to get Alexa to turn off lamp I'm Routine

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Alexa can be hit or miss it seems. Have you tried the askAlexa app from here? There are several topics on it here.

[NO LONGER SUPPORTED] Ask Alexa

All, this is a new thread from my conversation in the Alexa Helper area ([RELEASE] Alexa Helper) I am officially announcing my new Ask Alexa Smart App. This is what a lot of us have been looking for when it was announced that SmartThings would work with the Amazon Echo (‘Alexa’). Unfortunately, the integration was one-way and limited. You could not query your devices to find out their status, and you had NO access to modes, SHM or routines. I attempted to fill the gap with Alexa Helper, and it did a great job at giving you additional control over items using simple on/off commands. I even got into the ‘feedback’ piece by sending a voice output to a Sonos speaker. But, I always felt this was a ‘hack’…why ask a speaker (Alexa) to report out on another speaker. Well, with the guidance of @N…

Last night, I told Alexa to turn off backporch light about a dozen times and she kept replying there was no device called that. I cussed at her & she said thank you for the feedback. A few more tries and she turned off the light. Was able to turn it back on and off again without issue.