Which app are you using? SHM? If so, make sure you clear past incidents. New incidents will not trigger a close until you dismiss the old incidents. I notified ST of this but they didn’t seem to agree with me.
Which app are you using? SHM? If so, make sure you clear past incidents. New incidents will not trigger a close until you dismiss the old incidents. I notified ST of this but they didn’t seem to agree with me.