I can’t seem to pair it. I’ve put the lock even right next to the box! 
Anyone had issues pairing it. Am I missing something? The instructions are pretty straightforward. I’ve searched for the device on ST, and then but the white button on the upper left hand corner.
Any thoughts?
You may have to go through the Unpairing or Removing process according to the documentation.
There’s a chance you may have had a failed pair, so it needs reset before it can be added again. When you do re-add, make sure the hub is as close as possible.
Hmm. It never paired in the first place…so I can’t unpair it.
I just did reset it and still no luck. Shoot.
Is there a way to test that a zwave signal is being broadcast?
Just tried a new Kwikset 912 and had same problem so can’t be the lock
Ideas?