Appreciate your feedback @GuyInATie
Anytime I see widespread issues, myself and others will work to get the status page updated sooner rather than later. That said a lot of times that one might think there is a widespread issue, it’s most likely an isolated incident.
If you are having an issue PLEASE send support an email first to get that process started.
Many factors can impact your SmartThings experience.
- How much of your setup is bound to a SmartApp that has beta in the title?
- Is your ISP having issues?
- WiFi/Cordless Phones/Microwaves causing interference?