Tkb pocket socket not switching


(Wayne) #1

I have a tkb pocket socket which has suddenly decided to not acknowledge switching on and off remotely. Has been working for months with no issue.
Strangely, it still reports energy usage and also when I physically switch it on and off on the device the changes reflect on smartthings. In fact everything looks normal in the logs, it’s just not switching on and off remotely.
Is it very likely broken?
Any ideas or suggestions?


(Wayne) #2

Issue solved by excluding and re including. Very odd how it continued reporting fine.


#3

I have Popp sockets that have stopped responding remotely in the past…I also fixed by excluding/re-including.