Just to confirm once more what everybody by now knows : the January platform update did NOT fix the failed periodic SmartApps.
I also got the same suggestion of support to manually re-awaken my SmartApps “by logging into https://graph.api.smartthings.com4 with your SmartThings account. Select My Locations > Select List SmartApps > and then Select Update on the effected SmartApps/Routines.”.
Only problem is that my 2 custom SmartApps don’t even appear in this list !.
One wonders if anybody at SmartApps knows his turf…
This has been going on for more than 1 year…
Being an early adopter is one thing, but by now what SmartThings needs as users are deep rooted masochists !
I cannot even start to imagine what people suffer after investing thousands of dollars into this erratic system, which would be much less irritating if it failed 100% of the time, instead of 10% as currently.
I loved the post from bamarayne : living my life on the edge of total unpredictability.