Folks, I’m not new to SmartThings, but am new to trying to use the community and SmartThings support.
I am trying to get a SmartThings automation to work. I have a couple of electric heaters attached to z-wave appliance switches and an ecobee thermostat with several accompanying sensors. One room (my office) is not heated by the house heater, so I use the ecobee temperature sensor to turn on the heater when the room is below 66F, and turn off if above 68F. Overnight I lower the heating setpoint to 55F, but the 66F automation is supposed to start at 4am. But the automation does not trigger at 4am, and I’m trying to figure out why.
During diagnosing I noticed that the history tab no longer works. Support has told me that it is a known issue, but the problem is not reported on status.smartthings.com. Are others seeing the same problem?
I can’t really tell why the automation doesn’t work. Is there no way to record when an automation is triggered? As you can see by the screenshots, the heater did not turn on in the morning until I manually did so via the SmartThings app.
It seems rather odd that this relatively simple automation would not work. What am I missing?