Tburhans
(Tod Burhans)
1
All of a sudden I cannot control our thermostats through SmartThings (or Alexa).
Via SmartThings, I receive the error message, “A network or server error occurred. Try again later.”
I receive this error on multiple IOS devices trying to manage multiple thermostats.
I reset the SmartThings hub but no joy. Any suggestions?
I’m sure that’s very frustrating. 
We need to ask a few questions first:
Brand and model of the thermostats?
What country are you in?
Do you have a SmartThings/Aeotec hub, and if so, which model?
Jepajo
(Patrik Johansson)
3
I have that problem too. But only with my virtual thermostats.
Is it working now? There was an outage earlier
1 Like
Tburhans
(Tod Burhans)
5
I am in the US.
One thing I find interesting is that I can control the STATE of the thermostat (off, heat, a/c…) but not the temp.
Tburhans
(Tod Burhans)
6
I’d guess I’ve had this hub close to 4 years, since Lowe’s discontinued Iris. It’s always worked great until recently.