I had a few sensors randomly change over to F after working for months on C. Had an alarm go off that a few rooms in my house going from 25 to 80 degrees. Had a panic and thought there was a fire. Disgusted with this and removed the alert from SHM as it was too stupid to realise the change from C to F being the cause. Yet another reason not to rely on ST for alarms.
can you send a ticket in to support@ with the approximate time/date and DM me the ticket number. I want to flag this for investigation.
Unfortunately this was many weeks ago now so itāll be fruitless Iām afraid. I just remember the panic it caused me while we were all out at the time.
@Aaron just had this at 2am in the morning causing a siren alert. Was not popular with the family especially after the disruption caused by the firmware update already.
I sent the email to support regarding this with screenshots but no response yet with ticket number.
Please submit a ticket to support and DM me the number. Iāll flag this one for an escalation
Itās 2024 and still no sign of resolution which shows they really listen to people
- Switch the remote control to āEngineering modeā (remove 1 battery, hold both Temp buttons while putting the battery back) so you can put the codes in.
- In the menu set "on d1 auto ", and āon 05 coolā.
- All the rest menus leave as they are ā** 00 **ā.
- Put the code in with 5 clicks on the Power button, and activate the code with another set of 5 clicks on the Power button.
- remove the batteries, and put them back to restart the remote.
- enjoy Celcius instead of F on your Samsung indoor unit.
- Cheers.