Stelpro SORB series not compatible

Hi, i have a bathroom heater from stelpro with the zigbee thermostat integrated in the heater. I tried pairing without any success yet. I have seen few posts about the stelpro ki zigbee thermostat and tried downloading the device handler of the thread and didnt work eather. Can domaine please help me so i can connect my device. Thank you.

Ps. Im new with smarrthings.

Hi @Mathieu_Prud_homme,

Please contact Stelpro Customer Support.

Just a tip, you might need a zigbee repeater or a range extender in some cases.