ST connect app not showing device history

[paul42 (Paul Lamm)]

New ST connect app not updating device readings. Claasic app shows history of readings. New app has no readings since noon on 5/10/2020.

It happens with a variety of my devices, aeotec, dome, sonoff…

Is this a known issue?

[jkp]

Known issue… read the last two posts in the following thread…

History Missing

On my Galaxy S9 Plus, The new app reports “No Activity” for History. The old app, on the same phone, reports history correctly. On my other Android devices, the new app reports history correctly? How do I get the history to report correctly in the new app?

[paul42 (Paul Lamm)]

I have Android Note 9. Automations not working properly.

[Brad_ST (Brad)]

History Missing

As Jody said, the missing events are unrelated to the hub firmware. The service that processes event history experienced an unexpected outage starting Saturday night around 8 PM EDT. It is my understanding that the process is catching up and the events will backfill as they are processed.