I wanted this to work. I’m happy with all other things Samsung-related. Thrilled even. TV’s, phones, DVD, blueray, fridges, etc, etc… but I have to say this smart things hub is a big old POS. I’m sure tons of people here will come to smart things defense and to each his own. I’m going back to wink. It gave me some problems but not like this.
First I ran into countless problems with automations. On the phone and via e-mail with smart things engineers for hours over the course of a few weeks until they finally told me “sorry, you have too many automations” (42 were too many… then 30 were too many… and most recently 15 seems to be my limit) Then they changed their story to “sorry, you have too many devices” (I probably have 40) Then they changed the story to “you have too many automations with the same devices occuring in them”
Now for the past week my hub disconnects from the internet daily. None of the other 40 wifi connected devices in my house have issues. Yet daily I reboot my wireless router to cater to smart things. And sometimes it takes 10 minutes and sometimes it takes 7 hours for the hub to find the wifi. Now today I’ve wasted 3 hours trying to reconnect my hub. I’ve deleted it from my account and re-added it. I’ve reset it. Nothing. In the 3 hours I’ve wasted trying to get this hub to work, I could have been resetting all of my devices and moving them over to Wink. Wink may no longer be supported but smart things support has proven to be of no use.