I need to say this because I am sure I am not the only one who lives in constant fear of SmartThings breaking and/or breaking for good.
My main issue is the thought of being forced to use the New SmartThings App. It is, in my strong opinion, 100 steps backwards. The main reason why I chose SmartThings is because of the vast number of custom apps that allow for “Things” to be integrated into SmartThings that are not officially supported. I understand that this causes issues with the reliability of SmartThings as a whole but again for me, that was the attraction.
I have been seeing more and more threads with people having issues with the Classic App. I am one of those people as well. My Things Tab no longer loads. My SmartApp Tab loads 60% of the time. Stuff randomly stops working. I receive forced updates that breaks things that were working for months. I am also experiencing unusual shorter battery life on certain zigbee devices. On top of all of this, SmartThings has made it clear that they will be forcing people to switch over to the New App which is, in my opinion, extremely crippled.
What’s the rub here? How has something as beautiful as SmartThings and it’s ability to be totally customizable turn into such a cluster f**k? I can honestly say that I can no longer recommend Smartthings as a suitable platform for those venturing off into Home Automation. This is because I am scared that once I recommend it and they get it up and running, it will break shortly after. Or, all of the wonderful things I am doing with my System, will no longer be available in the future. Again, living in fear.
I am not sure what the h**l is going on over at SmartThings but something is terribly wrong. The New App is just bad. The new concept of no custom apps is just bad.The idea that Smartthings users will wake up one day and loose access to their installed custom apps is bad. Having your customers living in fear is bad.
I’m NOT sorry for the Rant. I have put in a ton of hours into my Home Automation and now I have to either use a Broken Classic App or a Crippled New App when things use to just work.