Sonos subpar integration

I purchased Smartthings after learning that it was integrated with Sonos. I have sense found other usage for the system but this was the primary reason I purchased it. I am now finding out that the integration, as existed, is subpar at best. though I have used other apps, I mainly use CoRe to automate my rules. Sonos stutters, repeats announcements, report incorrect status of the speakers, cannot access any of my Sonos presets, etc etc etc. I was fairly disappointed. This is not an enjoyable experience at all.

Does anyone know if there are plans in the works to fix the issues with the Sonos integration? This is a great product but it is misleading to users to advertise, as Smartthings has done on its website, that it is integrated with Sonos. The experience feels as if the programmer was fired from the job and did not get to finish the coding. Not good.

Unfortunately it has been bad. It isn’t good integrated with Harmony either. Not in the same way it’s bad with Smartthings but bad nonetheless. So far the only hub I’ve used that has a good integration is Savant, although there are no voice announcements.

Agreed. I tried it and uninstalled after a few days.
Not Ready for Prime Time!

Patiently waiting now for the Alexa/Sonos integration to hit beta…

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The ST staff has been very quiet about Sonos integration for sometime. A lot of things were promised before the Samsung acquisition. I suspect since Samsung has a competitive whole home audio solution that we will not see further Sonos development.

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Yeah, the ST-Sonos integration isn’t as good as it could be, but with Alexa-Sonos integration on the horizon, it might not matter for much longer. That said, I got fed up with some obvious missing functionality and wrote this smart app so I could control volume like a dimmable switch. I’ll link it here in case someone else wants a minimal solution to set volume with voice:

This will not solve my problem. I am an anticipated Google Home user, not alexa. While ST will be integrated with Google Home, I don’t know how much that will mean for my Sonos custom announcements – such as Door open, door closed. I really wish they would do something about the basic implementation and let the community create the additional features.

I definitely agree with this suggestion. It has been 2+ years since Samsung acquired ST. It leaves a bad impression though, givin that ST was designed to be compatible with other devices. Then again, they should take down this integration documentation on their website. It is misleading and dishonest.

Thanks a bunch. I have installed it. I will see if I can do something with it…

More broadly, I think it’s an interesting point about Google Home vs. Alexa vs. Home Kit… In retrospect, the Echo Dot’s re-entry into the market place was well-timed to precede Google’s announcement with their smart home offerings (I’m thinking of the event where they also debuted the pixel and their VR daydream setup).

On one hand, Google obviously has a much MUCH larger head start on voice recognition technology through Android, plus a MUCH larger database of things to search through. But more importantly, a year or so ago, Google started their push to make apps “searchable.” That is, in-app data is exposed to Android-layer searching. On phones, the idea was that more information would be easily accessible to the system OS and could therefore provide more predictive responses to the user. But looking beyond this, it’s not hard to see how all that in-app data could be tied into a Google Home platform… This would make it easy to link a voice-activated service to all of our Android apps… Assuming, of course, developers have been making the effort to expose their in-app data structures to the Google API for search indexing…

On the other hand, Amazon already has a big head-start with HA apps (skills) in their market place. Most of them (I’d estimate ~98%) are near worthless, but it’s a sand box where developers are learning what works and what doesn’t. Once an ecosystem starts off, there’s a strong potential for dominant growth, at least for a couple years…

So even if Google Home will have access to more data and provide better integration services, it’s going to take a LOT of concerted effort on their part to leverage this into a dominant position over Amazon. … And Google really doesn’t have a great track record when it comes to maintaining focus on specific goals like this…

Bringing this back to the question of Sonos integration… Well, yes. ST-Sonos integration isn’t fantastic, but it doesn’t a good chunk of what I want it to do. If I’ve learned anything from the last 2 years of playing with IoT, a one-platform-to-do-everything approach really just doesn’t work. Instead, multiple services integrated with one another really seems to be the way to go. Yes, this means learning how to use different platforms, and dealing with headaches in trying to figure our the best way to accomplish specific tasks. But from this point of voice, sub-par integration between any two “nodes” (in this case, Sonos and ST) in the web of services (ST, Sonos, Alexa, IFTTT, etc), simply means that the task should be performed another way (e.g., through the forthcoming Sonos-Alexa integration).

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I did it the other way round, bought smartthings, saw the official integration with sonos and spent out…

Hugely frustrating to say the least, only Smarttiles is keeping me going with smartthings at the moment when you have products like this:

Looks like a proper integration with sonos!

Thanks for the recommendation, but I really don’t want to start trying different hubs. My wife would not allow that, and I also do not care much for a complete Sonos integration if that’s not their interest. I mainly need Sonos on ST to play custom notifications. The Sonos app is good enough for me to play music. My issue is that many things on the ST platform appear to be incomplete. If they are advertising that Sonos is integrated with ST, then they need to finish what they started by making sure that the existing integration is complete and then they can decide at a later date how much more integration they want to achieve. By leaving the integration the way it is, Smartthings is turning out to be more of a smart toy, nothing that any serious user should rely on. As I said, for many things, it appears as if the programmers begin to code something and went to lunch and never finish what they started and then just deploy it to the platform. This is the only reasonable explanation for this subpar integration. It is as if no one tested the app before deploying it.