The problem is that only the Launcher should ever be bookmarked / added to Home Screen.
- In other words, swap Steps #3 and #4 above.
Hi @tgauchat thanks for your quick reply!
I also tried that, but then I click on the home screen icon and it opens the launcher with the two buttons: Launch and Help, not directly to the dashboard.
That is the correct and expected behavior.
The workaround, however, is subtly shown right on the Launcher Page itself… i.e., you can add the “&wait=” parameter to the Launcher URL before bookmarking or adding to Home Screen.
The default value is 2 seconds, but you can use 0 if you don’t need the pause time to re-bookmark at some future time.
Even if going through the launcher, is it always necesarry to type email and password in ST before actually going to the dashboard?
Yes… with exceptions documented in various posts above.
We, “SmartTiles” cannot offer any exceptions due to agreement with SmartThings.
However, ActionTiles completely eliminates this complication, as mentioned many times ;-).
OK got it… Guess Ill have to deal with it until ActionTiles its launched! (hope its soon!)
Hi Glenn,
Did it resolve itself? I am getting the same error. Sometimes is pops up okay and sometimes it does not.
Thanks
James
“{“message”:”“Unexpected error. You may be able to resolve this by opening the SmartApp Preferences for SmartTiles Dashboard named ‘Home Status’ and pressing Done (not Back) to save all screens. Visit http://SmartTiles.click/error and for further support, send complete log lines (xxxx-xxxx HH:MM:SS …) to SmartTiles Support.”",“mailto”:“Support@SmartTiles.click”,“appVSI”:“v5.8.0-+050-Green[1]”,“error”:"“java.lang.ClassCastException”",“method”:"“html”"}"
If the error is still occurring, please try clearing your browser cache. This does resolve some similar issues.
In every case we know of, this “java.lang.ClassCastException” has resolved itself; but the recommended steps of possibly deleting and recreating the Dashboard, or trying a new Dashboard with just a couple of test Tiles, etc., can’t hurt. The error could occur if there is some sort of bad-behaving Device Type Handler … but I can’t think of any confirmed examples. The only way to verify that is to remove all Tiles and just add one at a time until it breaks.
Thanks. I removed the Dashboard and did a new one. It works now…
Now, I am not a programmer or not even remotely know what security measure need to be in place. I was wondering why the app can’t just run within, under the preview browse, Smarthings but in full screen mode? Wouldn’t that eliminate the need to log in separately? Just a thought.
I have to read more on the customization on it. Can I change the icons from switches to maybe shades or different things like that?
Thanks for the wonderful work on this.Can’t wait for the new version.
Unfortunately SmartThings doesn’t allow the “Preview Browser” to go into full screen mode.
Oh well… ActionTiles eliminates the issue.
So what is this “unicorn” you speak of called ActionTiles? Will we be seeing it anytime soon?
Rick
I wonder if the trademark on “in a few weeks” has expired? 
The ActionTiles unicorn is happily roaming the rainbow fields of Betaland (and our Beta Testers are welcome to confirm this!), but its horn has to grow just a little sharper to cut through the red tape that’s keeping him inside.
Off-the-record: End of this month is looking like a reasonable possibility.
On the Record, there are many who are pleased to hear your Off the Record possibility
Once you see one unicorn, there will be many more to follow 
Thanks, Rick
tgauchat I just started using Smarttiles and just wanted to say it is really cool and I am really impressed. I just implemented an integration between my alarm system and smartthings. Through this integration there is a object called Area 1 which changes from Away, Off, Armed and Night. When I add the Area 1 object to my tiles it only show the icon that it is closed. Can I customize the tile so it shows as it does in the status. It is a simple circle that changes colors based on the status and shows the text in the bottom of the circle. This is what I see in the status of smartthings right now.
Can’t wait for version 6 because I am starting to mount my tablets on the wall and the logout issue is kind of annoying but I know that is not your issue!
Thanks! J
Thanks for the compliments JTEK.
By “an object”, I presume you mean a Custom Virtual “Device Type Handler”?
Neither SmartTiles nor ActionTiles accommodate non-standard Capabilities at this time.
I’ve read through a large portion of this thread, so hopefully I did not miss there some place…
Is it possible to have a Tile that will launch other apps on the same device? I’m trying to “sell” the wife on doing some HA besides security/monitoring and one of the things that would get her to take the plug is if we could have a wall mounted dashboard that would not only control the HA, but also allow her to easily access her current apps (Big Oven, the family calendar, shopping lists, and the big one, Spotify (to control our Yamaha MusicCast speakers)).
From what I’ve read, it does not sound like that is an option.
You can use a Link Tile / Web URL Tile, in some cases.
Both Apple iOS and Android allow Apps to register “link intents” (or whatever they are called) which automatically trigger the correct App from the browser: e.g., “pandora://channel”.
However, the App developer has to have defined and included such intents in their App package.
Thanks for the quick response. Is there a way for non-coder to tell if an app has the “link intent”?
tgauchat
By “an object”, I presume you mean a Custom Virtual “Device Type Handler”?
Neither SmartTiles nor ActionTiles accommodate non-standard Capabilities at this time.
Yes it is a custom Device Handler. Just now getting into Smartthings so it is taking a little time to figure out what is what. His code changes the Away and Home status but doesn’t change the alarm state so I am looking at modifying the code so when the alarm is armed it arms smartthings. This way your alarm status tile should reflect the status of my alarm system.
Thanks for the reply!
I’m hoping someone here can give you a simple answer. As I’m not an Android programmer, I don’t know.
I can, however, point you to one of the official References on this functionality in Android. It does mention that the “App Settings” (of the target App), is supposed to allow you to configure the App to handle or not handle the link; provided the link is registered by the App.
NB: It’s not just “pandora://” format of URLs… Android Apps can automatically grab things like “https://www.youtube.com”.