SmartTiles URL doesn't display dashboard

SmartApps & Automations
1

I’ve just installed SmartTiles, configured a few items and tried to launch the custom URL within the app (or desktop) and all I get is a list of the items I configured, not a dashboard. Could someone please tell me what i’m doing wrong?

I get the following launching the URL from either a desktop pc, or with the test inside the app itself on my phone.

2

###Please email Support@SmartTiles.click for more assistance.

Sorry to hear SmartTiles isn't working... This problem started showing for many folks a couple weeks ago even though we made no changes. We think there's a problem with the standard JQuery resources that we load, and unfortunately, the source is hard-coded into the SmartApp and SmartThings takes 4 to 6 weeks to publish an update (BTW: We completely avoid this issue in next generation of SmartTiles "V6" = ActionTiles ... coming soon).

Possible Solutions?

  1. Please be sure to completely clear the cache on affected browsers.
  2. Make sure there's no Firewall, Proxy, or Anti-Virus that may be blocking something.
  3. Try creating a new dashboard (up to 5 total Dashboards are allowed on v5.8, unlimited in ActionTiles).

I wish we had a better solution. ... well... we do with ActionTiles and are putting all our effort into getting it released.

4

Got it working. My FW was blocking part of the content for some reason. Thx!

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