Could we please have a sticky in the UK forum with a roadmap/ intro specifically for UK users?
Had Smartthings a month, product great and support responsive but think the UK specific forum is missing specific guidance on the differences and direction the UK product is taking.
Fibaro Motion sensors as example- bought many as they’re on Smarthings UK compatible list to find they don’t work (partly Fibaro’s fault as they’ve upgraded firmware.)
I read around a thousand related forum posts, trying various fixes to eventually find a thread where US Smartthings now have an Alpha fix supported by current US hub firmware- but not UK firmware.
UK support now tell me there’s no plans for this and, leading to the request for roadmap support advise:-
“Once SmartThings is adopted in the UK you should see the compatible devices starting to diverge with our American counterparts.”
This really increases my integration time as:-
- device handlers from Smarthings US may not work
- I’ve wasted days browsing US community finding related solutions that won’t work in UK
- I have to manually update my Smartapps as Github integration isn’t in place
- I’ve not seen any strategy on planned divergence from US product
There’s only one sticky in the UK community group about UK product intro.
Can we please have a sticky which outlines the development roadmap for the UK market, some thought/ guidance on how the UK community group fits with the overall community groups, etc (ie “start here”). It should make very clear that the US ad UK products are not the same.
Would really have helped me…