hi
i hope this is the right place to post this
i have galaxy s8 and the galaxy watch
i was used that the smartthings panel was always visible in my phone when i swipe down from the top
but in the last ~2 weeks, my galaxy watch is not begin recognized by the smartthings panel anymore
i noticed that if i try to restart my phone it help for a short while - meaning that i see the smartthings panel with the galaxy watch, but it disappears again after a while
as far as i know, this problem is only with my galaxy watch. if i pair any kind of bluetooth earphones i can see them in the panel, but not my watch
i am aware that maybe this problem is related to the watch, and i will post a same question in the relevant place for the watch
thanks
shahar
Hi @sharino, this community is for SmartThings - specifically their hub, app and supported devices (and community supported devices); BUT I think I can try to help.
First, do you have the panel set to âAlways showâ? If not, then thatâs why is disappears because itâs empty and it wonât show up - unless your bluetooth device is there. I suspect you donât have this turn on.
For that same reason, your watch isnât showing up because itâs having connectivity issues with your phone and dropping. I was having the same problem a few weeks back with my Frontier, but it hasnât happened again since I restarted the watch. I also had a watch update since then, so Iâm not sure if that helped resolve my issues.
Ok thanks, I will try to reset the watch and let you know how it goes
Thanks
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I think the panel is part of the smarthings app and I think the issue is that the panel has been removed or restricted in functionality in the new version of the app.
You used to be able to pin devices in the panel, now you can only have media and devices shortcuts that take you into another page
Others mentioning it here:
Samsung, please bring back the SmartThings Quick Panel. The Media and Devices menu is useless. This Quick Panel gave you the ability to see weather devices, like Bluetooth Headphones, were paired/connected with a quick glance. Having to scroll through the new humongous icons after clicking Devices makes no sense. I disabled it because I donât use. I might as well start the SmartThings app.
4 Likes
Well, I believe that Samsung SmartThings has caused themselves fragmentation when it comes to which Android Notification bar options are available.
On my Galaxy S8+, I have the feature inside the new SmartThings Connect app to add the SmartThings Panel. However, the SmartThings Media and Devices app is not available, but I was able to sideload Media and Devices from my Galaxy Tab S6, except it doesnât have the option to be shown in the android bar.
On my Galaxy Tab S6, there is no SmartThings Panel option available in the same new SmartThings Connect app. However, SmartThings âMedia and Devicesâ is available and is available in the Android Notification bar, but to me it is worthless.
I prefer the SmartThings Panel over the SmartThings Media and Devices since Media and Devices just eats up a lot of âemptyâ Android Notification bar space, and besides, all my Media apps show media buttons themselves on the Android Notification bar anyway. And as for the Devices feature of this app goes, well, I like the SmartThings app instead of just having a bunch of my devices listed side by side with no Room separation at all.
Why not just have both options available no matter what Samsung device I am using so I can choose which one I would like to use in the Android Notification bar.
I guess itâs just Samsung being a typical Android manufacturer, fragmentation and confusion to Android users is the norm.
Hi.
Same to me, once upgraded to android 10 and updated Smart Things,smart things panel just dissapeared! Samsung, please fix this, quickly!
After the April new ST app update this appears to be working again on my S8 with Android 9. Galaxy watch shows up and stays on the notification panel just as it did before.
Just figured it out itâs pretty straightforward
1 Like
So I just figured it out. If your quick panel is no longer visible, you just need to disable it and enable it and it will show properly.
Open the smart this app,
bottom right the 3 lines for menu,
then settings gear in the top right
Then scroll down to and click advanced features
Then disable then enable quick remote.
Now when to scroll down your remote should be visible.