SmartThings hub sth-eth200 - Welcome Code missing

Devices & Integrations
439

Hi @Benoit_Ricard
I sent you the welcome code through a DM

440

I am trying to find out my welcome code as it does not seem to be printed on any stickers on the smartthings hub v2

441

Hi, @Jay_Frith
Please provide your hub’s serial number

442

Hi @nayelyz I reset my v2 hub too and need the welcome code, please. S/N 3000369004

Thanks!

443

@nayelyz

S/n 4000143332

Thank you for your responce and help

444

Hi @Jay_Frith
I sent you the welcome code though a DM

445

Thank you so much i will give that a try, very much appreciated.

446

Hi, could you please help me get the Welcome Code for my SmartThings Hub v2?

S/N: 3000239227

I already did a factory reset, and during setup it only asks for the Welcome Code. It’s not showing as registered to another account.

Thanks in advance!

447

Hi @soportemty
I already replied via email

448

Hi @Itati I reset my v2 hub and need the welcome code too. Sorry!!
S/N 3000369004

Thanks!
Scott

449

Hi @ctgscott
I sent you the welcome code through a DM

450

Could you please provide the Welcome Code for this unit?

  • Model: STH-ETH-200

  • Serial Number: 3000233611

451

Hi, @Mike_Drumm
I sent you a DM with the code, please check your inbox. Let us know if you have any issues.

452

Hello! I would also appreciate it if I could get a new code for my hub, as I no longer have the old one. Here is my device number:

image
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Thanks! :folded_hands:t3:

453

Hi, @E_Winter
I also sent you a DM with the code, please check your inbox. Let us know if you have any issues.

454

Hello can you help me locate welcome code for serial 3000204744. Please and thank you

455

Howdy Nayelyz,

I too need to find my code. Can’t seem to add my SmartThings Hub to my SmartThings App without it. My SmatThings Hub Model: STH-ETH-200 SN# is 3000374303

Thank You in Advance,

BBP

456

Hi
I sent you the welcome code thorugh a DM

457

Hi @harsh_patel

I reviewed your Hubs, and bouth appears as ‘CLAIMED.’ This means it is already installed on the SmartThings platform, and you won’t be able to claim it with another account. Here are some instructions to reset the Hub:

Please follow these steps:

If you are using batteries for the V2, you should remove them

Factory Reset (Using Ethernet Cable)

  1. Unplug the hub from power.
  2. Connect an Ethernet cable from the hub directly to your router.
  3. Press and hold the reset button on the hub.
  4. While still holding the reset button, plug the hub back into power.
  5. Continue holding the button for approximately 15–30 seconds.
  6. Release the button when the LED changes color (usually flashing yellow or red).
  7. Allow the hub to complete the reset and enter setup / pairing mode.
  8. Open the SmartThings app and set up the hub as a new device.
458

PXL_20260425_150625486
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Hi,

I inherited this sth-eth-200 hub and would like the welcome code please.

Thanks