I’m at a complete loss right now ans SmartThings support hasn’t been much help so far. Last week, out of nowhere, I get a notification that my Smart Home Monitor was malfunctioning because my siren has been removed.
I checked the SmartThings app (I’m using classic), and saw that my Dome siren is still in the app, but three of my other devices have been removed: a GE z wave dimmer, a Dome z wave door sensor, and a Dome z wave motion sensor. I have multiple of all of these devices, and the other ones were still showing up in my app. However, none of them worked. They all show up as active and online, but when I try to turn them on or off, the devices don’t respond.
I also saw that several but not all of my Smart Lights automations got deleted. I tried resetting my hub and running a z wave repair, neither worked. I also tried running a z wave exclusion and resetting the devices that got removed in order to re-add them, and that didn’t work either.
I would rather not have to do a complete factory reset and have to start over…especially given I’ve been unsuccessful and excluding the readding the devices that got removed.
I am at a complete loss here. Anyone have any ideas?