I’m currently unable to view or interact with my devices on my mobile device or online in the IDE. On my device I’m getting: “Something’s Wrong We can’t load your screen right now” and in the IDE I get an error message: when I click on the My Devices link:
Oh No! Something Went Wrong!
Error 500: Internal Server Error
URI /device/list
Reference Id 978e174f-50c2-4281-941c-5c72215d3d1b
Date Tue Oct 30 05:27:07 UTC 2018
I think it might be a problematic DH I’m working on that has children but while I can delete the parent DH, I’m blocked from deleting the child one since "DeviceType still in use by devices ". But since I can’t list/view the devices I’m effectively locked out.
Any suggestions?