I just got my SmartThings hub setup with a few Zwave devices and even Alexa. It works pretty well. However, there is one big glitch.
A SmartHub only seems to work reliably as a primary controller. That’s a pain because if you have a Zwave network setup already you have to tear it down and recreate it with the SmartHub. The bigger issue is that it won’t inter operate at all with secondary controllers. So now I’m in the weird position where I can control my lights with my phone and Alexa, but the button on the remote and secondary controller on the wall don’t work.
I chatted with support and they quickly told me that there is no way to copy the Zwave network configuration from the Smarthub to a secondary controller. Also they said that SmartHub doesn’t work well as a secondary controller.
I’m quite disappointed in this development and was hoping that when it said Zwave support it actually meant just that. This device in my mind only half supports Zwave and I really hope that they add better ZWave support.
If anyone has other thoughts or workarounds I’m all ears. Are there other smart hubs that work better with ZWave?