For the past year or so I have been having issues where my SmartThings Wifi hub does not run automations to turn off Zigbee and Zwave lights at a certain time in the day. I’ve called SmartThings support a number of times and they only advice I get is that I have to delete the automation and rebuild them from scratch. This is an issue as I may not be home when the automations fail to run so I don’t know that the lights are left on. Figured I would reach out to this support group to see if anyone else has any ideas or be lucky enough to find a developer who can investigate the issue and hopefully come up with a firm resolution that doesn’t require me to rebuild these automations everytime they fail.
Below is my setup:
HUB: SmartThings Wifi Hardware ID: 0024 Firmware Version: 000.047.00012
Lights: Various Zigbee and Zwave devices
Turn on lights at Sunset: This automation always works
In this case lets track the Dining Room Lamp which is turned on by this automation
Turn off lights at midnight: This automation is currently not running
It should have turned off the dining room lamp at midnight
Below is the Event Log from SmartThings Advance for the light in question:
In the log you can see that the light did not turn off at midnight. I had to manually turn off the light in the SmartThings app.
In order to prevent this issue from happening I tried to setup a Home Assistance that mirrored my automations but executed 1 minute after the program SmartThings automation. Last night I took down that Home Assistant to see what would happen and sure enough the SmartThings automations did not run. This is happening on multiple lights and multiple automations.
Does anyone have any ideas as to what may be happening and how it can be corrected?
Screenshots will be posted in follow up posts.