I have a kwikset 910 that is working normally, but added on a new zwave plus card to my 913. It is connected and able to lock and unlock through both smart things apps, however I can’t get the new lock to update codes. I have tried both the proprietary smart lock guest access and also rboy lock user management. It is set to retry 5 times and eventually times out on retry programming exceeded.
I reset the lock a few times and no luck changing the codes. Any ideas or should I try to get a new zwave card?