Unfortunately no, because the custom alerts don’t show on the events page. Only alerts from the “security” category show on the events page and then they will show up with the big red “intruder alert” message which freaks out the healthcare workers.
Since a picture’s worth 1000 words here are the two alternatives that the SHM gives me. Neither are acceptable at my house.
OPTION 1: CUSTOM ALERT. TEXT NOTIFICATION, BUT NO DASHBOARD STATUS CHANGE. DASHBOARD IS GREEN, EVENTS PAGE IS EMPTY.
First possibility: set up the gate alert as a custom alert. Smart things knows that the gate opened, and will send a notification to my phone, but the dashboard shows “everything’s OK” and there is nothing at all on the events page even though the gate is open.
The gate is open
But the dashboard says everything’s OK:
And the events page is blank:
OPTION 2: ADD THE GATE SENSOR TO THE “SECURITY GROUP.” IT WILL SHOW UP ON THE EVENTS PAGE, BUT THE DASHBOARD IS RED AND PEOPLE IN THE HOUSE FREAK OUT OVER THE RED MESSAGE
The events page is OK
But the status message is causing more problems than it solves:
So I want the option for a custom alert to say whether it should show up at the dashboard level, and I want a yellow status message, not just the red “intruder alert” or the green “everything is OK.” I want a yellow “review required” top message.
We had this in the previous version of the mobile app with shortcut groups. You would get a little yellow checkmark on the dashboard to indicate something was open. I want that equivalent functionality back.