I have a TreatLife switch controlling living room overhead recessed led’s.
In the same 3 gang box I have two Treatlife ceiling fan/light dimmer switches.
When I turn on the overhead lights to about mid-dimming level the fan lights come on. They will not turn off independently on their own and are locked on. I can dim them but not shut them off. The app shows them as ‘off’ when then are lit. If I dim the overheads fully or increase to max the ceiling fan lights will turn off again.
If I shut off the overhead lights the fan lights will go off, and I can turn them on/off and dim.
This happens at the switches and on the app as well.
They did not do this when I first installed them two weeks ago. I had set them up as a light group but have since deleted the group in the app and in Alexa skills.
I have reset all the switches multiple times and powered them off at the circuit breaker.
Every time I reinstall them the name I had given them automatically is restored in the app. (“Fan light 1, Fan light 2 and Living room lights”)
Anyway to restore them to blank factory default?
Is this issue because they share a common neutral wire?
Very frustrating. Thanks for any help