Anyone having issues with any automation? None of my smart apps are working…

[image] tslagle13: Status.Smartthings.com reports operations normal across the board Yeah… that’s the first thing I checked when my lights stopped being controlled; obviously they need better error checking. Spent the better part of a couple of hours trying to track things down. Luckily, I ac…

WAS about drop upper part of $800 on smartthings for new house in week or so. Now I am rethinking this. Even though ST seems more active in development than vera, at least their system is not fully reliant on servers. Not going to be an easy decision. Very disappointing.

I’d be careful with Vera. Seems like a better option sometimes but I’ve had it and I can tell you its not as good as Smartthings.

100% reliance on the cloud is a big issue for me as well. I love ST and I think it has a lot of promise. But I’d never use it in its present form for security or anything else mission critical. Things that sorta work most of the time are worse than things that simply do not work. Try convincing your…

Hey guys, we’re really sorry for the inconvenience. As you realized we ran into some recent trouble with actions and alerts not working as expected. We’ve isolated the issue and corrected it. We’ve updated our status page accordingly and things should be back to normal: http://status.smartthings.com…

Reliance on the cloud is not an issue at all. There are tons of cloud services we use every day that work very reliably. The whole point of a cloud infrastructure is redundancy. The Amazon EC is highly available and reliable and outages happen once in a blue moon. SmartThings issues and outages, on…

[image] mattro: It is fair enough to ask us to not contact support when we have a development question - it is much better for the “community” to have our questions posed and responded to here. Forums are far from ideal medium for reporting and resolving bug in the system. If ST is serious ab…

Would this outage have caused my Siren to go off last night for no reason…? Wife was not happy with me…2-weeks in to starting Smartthings.

Kudos to Ryan and the ST team. I reported the issue at 11:23 AM and they had it fixed and a reply to my support request by 11:59 AM. I have almost always received immediate support using support@smartthings.com I use the forums when I want to post or ask to you all (the community of users) somethi…

It is an issue for me. I don’t need a security system that’s easily circumvented by simply unplugging my broadband cable. Nor do I need a flood alert system that’s down just for a couple of hours at the wrong moment. I have a few HA devices that I made myself - all of them are capable of working co…

Smart apps not working tonight?

SmartApps & Automations

geko (Geko) June 22, 2014, 10:16pm 23

Forums are far from ideal medium for reporting and resolving bug in the system. If ST is serious about living up to their aspiration of becoming an “Open Platform”, they should open up a real bug tracking system to developers.

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Smart apps not working tonight?

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