I spent all day trying to get this lock to connect to my hub. Before trying to connect I set the default code from being 4 to 6 to add some security. After that I added two codes to the lock via keypad. After that I tried many times to have it pair and it give the message that the keys could be exchanged but the device was joined to my z-wave network. I would immediately remove the device and unjoin the lock and got the green checkmark on the lock along with the app deleting the device.
I then tried pairing with an old Vera 3 and it paired immediately and my 6 digit codes worked fine also and Vera recognized the lock code owners. I then unjoined form the vera 3.
Then I did a factory reset and left everything at default. I was then able to join the lock the SmartThings and it now works. I fear now updating the settings to allow for 6 number codes for that the lock would stop working on SmartThings.
Has anyone been able to get their lock to use the 6 or 8 number password feature on this lock with SmartThings.