Suddenly, for no good reason, my Schlage connect no longer responds to app commands.
It still somewhat updates “Recently” but its hit or miss. However, if it shows locked status, I tap in smart things to unlock and it just tries and tries and doesn’t unlock. Same the opposite way.
I tried doing the “Replace” feature, but the instructions I found said it would spin a few minutes trying to find the device to replace, however it never finds anything.
I havn’t tried a force remove yet because I’ve got to find a long data cable because I think it’ll require me dragging my hub closer to reconnect it.
I did replace batteries (which were at 99%) and now they show 100% so it still somewhat is talking to the app. Does that seem odd?
When I first installed the lock, I connected it up and took it near my ST hub to do setup, then put it in the door.
Now, its acting up so I’ve got to find a long data cord to try and “remove” and reinstall it. I can’t understand why it worked perfectly for almost 2 months and now it is still somewhat alive in smart things, because the “Recently” history partially updates but I can’t control it from there.
Note: my front door is only about 15 feet and 1 wall away from the hub so I am not thinking its a signal strength issue. I’ve not changed or added anything in the system in 3 weeks.