Have a Schlage S-480 doorlock. Works well
We also have a home video intercom, which opens the door by electrically from internal panel and online app screen) activating the striker plate allowing the gate/lock (with bolt EXTENDED in the locked position) to be pushed open.
Of course, then this happens it activates the S-480 Unauthorised Entry function (because the small triangular spring-loaded guide changes position from depressed to fully extended whilst the bolt is in locked position) and that alarm sounds.
Is there a solution for this?
Can the Unauthorised entry alarm be muted? (tried muting the keypad volume, this doesn’t work for this alarm)