Last night around 8pm I get a panicked call from my parents. WebCoRE was sending them messages that their front door was unlocked, however it was actually locked. I dug into it and found that at 7:57pm, a user got home, and unlocked the door via code. Since that time, the Lock and Smartthings apparently aren’t fully communicating as the lock still thinks it’s unlocked even though it’s currently locked. Therefore, WebCoRE was functioning properly on unlocked notifications since ST thinks the lock is unlocked, but it isn’t.
I am using the @RBoy Universal DT Handler that they bought and just updated them to the latest revision today, with no change. I have also tried a Z-Wave repair with no luck.
Any ideas before I go ahead and exclude/include the lock and have to reconfigure the entire thing all over again? Also to be noted, the batteries are reporting 64% and the hub has been rebooted as well.