Samsung Windfree - Higher power consumption

Hi!

I have a Samsung windfree ac connected to smartthings app. It has been working fine since i bought the ac in May this year. AI energy saving mode worked perfectly until last week.It started not to show my power consumption. I removed the device and readded it. I turned on AI energy saving mode but now my power consumption is 150% higher than the last 2 months. I also noticed today that smartthings would automatically deactivate the AI energy saver and would put the ac in cool mode and 21 degress temperature (this just started today). My ac mode is automatic. Is there anything i can do to fix the high power consumption of my windfree ac?

In the Smartthings App go to the menu, Contact Us

I did. And it’s been over 24 hours and no one answered. And my ac turned off AI energy saver automatically again just now. This is the second time it happened and 2 consecutive days.