SmartThings Community

Samsung Washer / Dryer no longer sending events Webcore can use (May 2019)

troubleshooting
(Patrick Gormley) #1

Is anyone else experiencing there are no events coming in but viewing the real-time logs data is coming in with some errors shown. I have also seen that these devices no longer work in the classic app but only new one. I get notifications from the new app but nothing in the IDE and therefore my WebCore piston no longer works. Data stopped at 2019-05-04 7:40 AM MST for me.

Also, how can I get a copy of the device handler for both?

EDIT:
Date above is incorrect. the device page shows that but the event list shows [2019-04-27 2:39:55.153 PM MST] on both the washer and dryer.

Here is a bit of live logging

C0972783-A50C-0000-0000-000000000000 9:53:06 AM: error groovy.lang.MissingPropertyException: No such property: length for class: java.lang.String @line 668 (getChildDeviceFromHref)

C0972783-A50C-0000-0000-000000000000 9:53:06 AM: debug Parsed Description: {“correlationId”:“707db493-2e19-df2d-b0b7-19b685718d14”,“receiverDi”:“dealer”,“enqueueTime”:1556988785995,“path”:"/shp/C0972783-A50C-0000-0000-000000000000/Operation",“data”:{“payload”:{“x.com.samsung.da.state”:“Run”,“x.com.samsung.da.remainingTime”:“00:09:00”,“x.com.samsung.da.progress”:“Drying”}},“senderDi”:“C0972783-A50C-0000-0000-000000000000”}

C0972783-A50C-0000-0000-000000000000 9:52:48 AM: warn attribute path was too short: /oic/prs

C0972783-A50C-0000-0000-000000000000 9:52:48 AM: debug data={“prslist”:[{“di”:“C0972783-A50C-0000-0000-000000000000”,“state”:“on”}]}

C0972783-A50C-0000-0000-000000000000 9:52:48 AM: debug Parsed Description: {“correlationId”:“d1d8543c-6b65-94c0-f945-57a06ebfe873”,“receiverDi”:“dealer”,“enqueueTime”:1556988768446,“path”:"/oic/prs",“data”:{“prslist”:[{“di”:“C0972783-A50C-0000-0000-000000000000”,“state”:“on”}]},“senderDi”:“C0972783-A50C-0000-0000-000000000000”}

(Jimmy) #2

Someone somewhere else was mentioning a lot of the Samsung devices had capabilities swapped out. Check and see if maybe the notification is coming through a different capability now.

1 Like
(Patrick Gormley) #3

I do get notifications from the New Smartthings app but no events in the IDE which are needed to run my WebCore pistons.

(Patrick Gormley) #4

Everything went back to normal yesterday.