Samsung Top load washing machine : Energy consumption reading is wrongly showing in Smart things app

Devices & Integrations
1

Hello,

I have my Samsung washing top load machine. Model WA80F10B3NTL. Its having heater inbuilt. Which i think of 1000watt. As on machine label, Total power consumption mentioned is 1220-1240watt. So with full load in India with heater continuously ON, machine can use 1.24Kwh (power consumption per hr). Today i run Machine in Stain mode cycle. Which uses heater in built. I noted that machine run washing cycle for 1hr 45 minutes and 35 minutes rinsing+spin. So logically machine uses Heater for only washing.

In washing cycle, machine consumes 8.67 kwh for just 1hr 45 minutes. How its possible for 1000watt heater.?? I think it is Wrong power consumption measured in smart things app. Pls help to check on this

2

I recommend reporting this to SmartThings Customer Support, as they have the ability to escalate this issue to the appropriate engineering team if needed.

To contact them, follow these steps:

  1. Open the SmartThings app
  2. Go to the menu tab (bottom-right corner)
  3. Tap Contact us
  4. Select Error reports
  5. Choose the topic related to your issue and follow the prompts to submit your request