Samsung refrigerator rf28r7201sr/aa will not connect to app

i just bought a new refrigerator and i am unable to get it to be seen in the app. it will connect to my phone and i am able to see the wifi connection there. when i go back to the app(it is the new version not classic) it is not able to connect or discover the refrigerator in the app. i have tried all of the trouble shooting tips and nothing works. any ideas you be appreciated.

You may want to post on the Samsung Forum…

https://us.community.samsung.com/t5/Get-Help/ct-p/get-help