Ok, Looks like my samsung account is not in US. Had the customer service associate change the location on my account and then it started showing up.
Which app are you using?
Has anybody got this working? I got mine connected, but i get a network error when i try to manually change temp or turn on the recirc. I added it to a motion sensor automation, but nothing happens. Tried motion and a button. Neither works.
I have the same problem. It’s been this way for months and I’ve been talking to rinnai support about it for a long time with no resolution so far.