Just installed two new “Floodlight Cam Wired Pro” devices, and SmartThings can see them, but they do not work. They show up as devices alongside my other working Ring devices (Doorbell), and they report a status of “No Motion” but when you click on them they give an error:
“Network Connection” - Your action will be completed when your phone is able to connect to the SmartThings server.
And a spinner just keeps saying Connecting.
I logged into the API and even changed the Device Handler from “placeholder” to “Ring Floodlight Cam” but that doesn’t work.
Debating returning these and getting something compatible, though the installation was a pain above the carport. Ugh. Was hoping to integrate motion to turn on Lutron Carport lights.
I’ve written a few of my own device handlers (for other devices including Qmotion shades), but this one is a cloud integration, and I don’t think there’s much we can do.
Anyone have any other luck getting these to work?