Ring Doorbell Plus not showing up on ST

Devices & Integrations
1

Hello, I have just installed Ring Doorbell Plus, for some reason, even after re-doing the account link, the new doorbell does not show up on ST, is it me?

2

No. Ring does not support all of its own devices in the ST integration. Contact Ring support to verify if your model is supported or not.

1 Like
3

Thanks, They told me to contact tech support, It looks like it is supported, I will call them. Worst case I will pay for IFTT

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4

I have also a (batterie) ring doorbell plus and can´t see the ring device under devices.
If I want to add a new device and i search for ring, then it say : device connected.

Screenshot_20230802_160838_SmartThings
Screenshot_20230802_160838_SmartThings1080×2400 105 KB

5

I have looked under

[SmartThings | Apps und Dienste | Samsung Deutschland](SmartThings | Apps und Dienste | Samsung Deutschland)

for supported devices from ring:
Samsung ST support only 3 devices: Video doorbell, video doorbell pro and video doorbell 3
no doorbell plus are shown.
What can we do?

6

As I said previously, Ring does not support all its own devices with its integration with Smartthings. I believe this is the list of officially supported devices, however, I’d contact Ring for confirmation.

7

Thanks for your answer, but who should implement the ring doorbell plus in ST?
Ring or Samsung?
Please contact Ring immediately to clarify this. Tanks.

8

Ring supports their integration with ST. You need to contact them.

9

I just spoke with RING.
ST will be supported in the coming months

3 Likes
10

Thanks :slight_smile:

11

Any update on this?