REST API device status not updating

I can succesfully load a device’s status via the REST API but the data is not up to date.

https://api.smartthings.com/devices/{{device}}/status

Most values have a timestamp of a few days ago, including the TV channel. The only value that is updating is the power on state.

        "switch": {
            "switch": {
                "value": "on",
                "timestamp": "2021-05-18T17:13:03.084Z"
            }
        },
        "tvChannel": {
            "tvChannel": {
                "value": "104",
                "timestamp": "2021-05-16T13:16:33.110Z"
            },
            "tvChannelName": {
                "value": "Channel 4 HD",
                "timestamp": "2021-05-16T13:16:33.110Z"
            }
        }

Welcome to the SmartThings Community, @lward! Can you give more details about the device, please? (Brand, Model, etc.)

It’s a Samsung 8 Series TV, model UE43TU8500

Here is the full status reponse:

{
    "components": {
        "main": {
            "mediaPlayback": {
                "supportedPlaybackCommands": {
                    "value": [
                        "play",
                        "pause",
                        "stop",
                        "fastForward",
                        "rewind"
                    ],
                    "timestamp": "2021-05-16T13:16:30.525Z"
                },
                "playbackStatus": {
                    "value": null
                }
            },
            "audioVolume": {
                "volume": {
                    "value": 0,
                    "unit": "%",
                    "timestamp": "2021-05-16T13:16:33.171Z"
                }
            },
            "samsungvd.supportsPowerOnByOcf": {
                "supportsPowerOnByOcf": {
                    "value": "false",
                    "timestamp": "2021-05-16T13:16:33.071Z"
                }
            },
            "samsungvd.mediaInputSource": {
                "supportedInputSourcesMap": {
                    "value": [
                        {
                            "id": "dtv",
                            "name": "TV"
                        },
                        {
                            "id": "HDMI2",
                            "name": "Pioneer"
                        }
                    ],
                    "timestamp": "2021-05-16T13:16:33.366Z"
                },
                "inputSource": {
                    "value": "dtv",
                    "timestamp": "2021-05-19T12:17:01.081Z"
                }
            },
            "mediaInputSource": {
                "supportedInputSources": {
                    "value": [
                        "digitalTv",
                        "HDMI2"
                    ],
                    "timestamp": "2021-05-16T13:16:33.366Z"
                },
                "inputSource": {
                    "value": "digitalTv",
                    "timestamp": "2021-05-19T12:17:01.081Z"
                }
            },
            "custom.tvsearch": {},
            "samsungvd.ambient": {},
            "refresh": {},
            "custom.error": {
                "error": {
                    "value": null
                }
            },
            "execute": {
                "data": {
                    "value": null
                }
            },
            "switch": {
                "switch": {
                    "value": "off",
                    "timestamp": "2021-05-19T13:13:07.127Z"
                }
            },
            "tvChannel": {
                "tvChannel": {
                    "value": "104",
                    "timestamp": "2021-05-16T13:16:33.110Z"
                },
                "tvChannelName": {
                    "value": "Channel 4 HD",
                    "timestamp": "2021-05-16T13:16:33.110Z"
                }
            },
            "ocf": {
                "st": {
                    "value": null
                },
                "mndt": {
                    "value": null
                },
                "mnfv": {
                    "value": "T-NKLDEUC-1460.9",
                    "timestamp": "2021-05-16T13:16:30.487Z"
                },
                "mnhw": {
                    "value": "",
                    "timestamp": "2021-05-16T13:16:30.487Z"
                },
                "di": {
                    "value": "e750146f-f5e8-2782-648b-5591bea7e1ac",
                    "timestamp": "2021-05-16T13:16:30.487Z"
                },
                "mnsl": {
                    "value": null
                },
                "dmv": {
                    "value": "res.1.1.0,sh.1.1.0",
                    "timestamp": "2021-05-16T13:16:30.487Z"
                },
                "n": {
                    "value": "[TV] Samsung 8 Series (43)",
                    "timestamp": "2021-05-16T13:16:30.487Z"
                },
                "mnmo": {
                    "value": "UE43TU8500UXXU",
                    "timestamp": "2021-05-16T13:16:30.487Z"
                },
                "vid": {
                    "value": "VD-STV_2018_K",
                    "timestamp": "2021-05-16T13:16:30.487Z"
                },
                "mnmn": {
                    "value": "Samsung Electronics",
                    "timestamp": "2021-05-16T13:16:30.487Z"
                },
                "mnml": {
                    "value": "",
                    "timestamp": "2021-05-16T13:16:30.487Z"
                },
                "mnpv": {
                    "value": "5.5",
                    "timestamp": "2021-05-16T13:16:30.487Z"
                },
                "mnos": {
                    "value": "Tizen",
                    "timestamp": "2021-05-16T13:16:30.487Z"
                },
                "pi": {
                    "value": "e750146f-f5e8-2782-648b-5591bea7e1ac",
                    "timestamp": "2021-05-16T13:16:30.487Z"
                },
                "icv": {
                    "value": "core.1.1.0",
                    "timestamp": "2021-05-16T13:16:30.487Z"
                }
            },
            "custom.picturemode": {
                "pictureMode": {
                    "value": "Movie",
                    "timestamp": "2021-05-16T13:16:33.209Z"
                },
                "supportedPictureModes": {
                    "value": [
                        "Dynamic",
                        "FILMMAKER MODE",
                        "Movie",
                        "Natural",
                        "Standard"
                    ],
                    "timestamp": "2021-05-16T13:16:33.209Z"
                },
                "supportedPictureModesMap": {
                    "value": [
                        {
                            "id": "modeDynamic",
                            "name": "Dynamic"
                        },
                        {
                            "id": "modeFilmmakerMode",
                            "name": "FILMMAKER MODE"
                        },
                        {
                            "id": "modeMovie",
                            "name": "Movie"
                        },
                        {
                            "id": "modeNatural",
                            "name": "Natural"
                        },
                        {
                            "id": "modeStandard",
                            "name": "Standard"
                        }
                    ],
                    "timestamp": "2021-05-16T13:16:33.209Z"
                }
            },
            "samsungvd.ambientContent": {
                "supportedAmbientApps": {
                    "value": [],
                    "timestamp": "2021-05-16T13:16:30.525Z"
                }
            },
            "custom.accessibility": {},
            "custom.recording": {},
            "custom.disabledCapabilities": {
                "disabledCapabilities": {
                    "value": [
                        "samsungvd.ambient18",
                        "samsungvd.ambientContent"
                    ],
                    "timestamp": "2021-05-16T13:16:33.326Z"
                }
            },
            "samsungvd.ambient18": {},
            "custom.soundmode": {
                "supportedSoundModesMap": {
                    "value": [
                        {
                            "id": "modeExternalStandard",
                            "name": "Standard"
                        }
                    ],
                    "timestamp": "2021-05-16T13:16:33.246Z"
                },
                "soundMode": {
                    "value": "Standard",
                    "timestamp": "2021-05-16T13:16:33.246Z"
                },
                "supportedSoundModes": {
                    "value": [
                        "Standard"
                    ],
                    "timestamp": "2021-05-16T13:16:33.246Z"
                }
            },
            "audioMute": {
                "mute": {
                    "value": "unmuted",
                    "timestamp": "2021-05-16T13:16:33.171Z"
                }
            },
            "mediaTrackControl": {
                "supportedTrackControlCommands": {
                    "value": null
                }
            },
            "custom.launchapp": {},
            "samsungvd.firmwareVersion": {
                "firmwareVersion": {
                    "value": "3.4.0",
                    "timestamp": "2021-05-16T13:16:33.537Z"
                }
            }
        }
    }
}

Thanks for the info, @lward. I’ve reported this behavior to our engineering team and once I get feedback from them, I’ll let you know. :smiley: