If you, like me, occasionally have had Z-wave devices drop off your network, you may have found that the “Replace Device” feature doesn’t seem to work . Since some of the GE-Jasco Z-wave switches seem to be flaky , this seems to happen to me about once every other month. (On a separate note, I recom…

It won’t work, unfortunately. The device address is assigned by the Z wave controller which is inside the SmartThings hub. The controller keeps track of and assigns all Z wave device IDs. It tells the devices what their network ID is. The SmartThings ID allows you to change it there, but it’s not g…

Well, I just did this 5 minutes ago, for probably about the dozenth time, and in my experience it has always worked. I don’t think anything in the process I’ve described contradicts what you’re saying here. The device (here, a switch) has been assigned a new Device ID by the Z-wave controller. Wh…

You can’t get the Z wave controller inside the hub to change the IDs that it has for the various devices. And you can’t get the various devices to change the IDs they have stored internally. These two steps are what is a zwave replace will do. Just changing it in the IDE may change some cloud label…

I have run Z wave repairs before and after following this process. I’ve never noticed any performance changes. The first time this happened, probably 2 years ago, I reviewed the hub logging while talking with support, but it was inconclusive. Eventually I arrived at the solution described above. …

[image] matt: Since some of the GE-Jasco Z-wave switches seem to be flaky, That is very true for the earlier GE 4xxxx model numbered switches. The newer ones, GE models 12xxx (smaller LED), work perfectly so far.

Unfortunately the newer ones have also had a somewhat higher failure rate than other more expensive brands. It’s not super high, maybe 10 or 12% and it seems to usually happen about six months after they come out of warranty. This means they’re not technically “defective” since the warranty is over…

"Replace Device" Doesn't Work? Try this manual work-around

Apps & Clients

JDRoberts October 8, 2016, 3:25pm 5

If the device hangs on “checking device health,” it’s likely because there’s a communication problem between the hub and the device. Did you run a repair and check the error messages in the hub logging?

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"Replace Device" Doesn't Work? Try this manual work-around

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