Nope, I live in a desert. I just happened to have it in my bathroom after I had taken a shower. Although I just looked and Iâm a little confused. Itâs showing 46%⌠Weird. My thermostat (downstairs) is currently showing 21%.
Iâll report it now. Thanks.
Since I have not yet filed anything to ST, what is the best way to do this?
Iâm all for getting my voice heard to them for a possibility of enhancements.
You can send a report to support@smartthings.com and also copy
jim@smartthings.com who has been following up the Android product MGR on
these issues.
thanks, request files to support and jim.
got a replyâŚ
kinda not so great when the finger pointing game is started by Samsung SmartThings.
could be a lose cause, but at least they heard my voice/opinion/etcâŚetc
Chelsea W. (SmartThings)
Dec 27, 11:28 AM MST
Hi Benjamin,
Thanks for reaching out, and Iâm happy to go over this with you.
Currently, I see that youâre using a few custom device handlers and custom SmartApps. When it comes to custom integrations like these, weâre unable to offer support simply because theyâre not officially supported or officially compatible to work with SmartThings.
If youâre concerned with the way things are displayed in relation to any of those custom devices/integrations that youâve installed on your account, Iâd have to direct you back to the community or their developer. You can find our community here.
Of course, Iâve made sure to note your feedback regarding the general display of things via our SmartThings Mobile app, but if you have any other questions or concerns for us, definitely reach back out.
Kind Regards,
Chelsea W.
SmartThings Support
My Reply back:
Chelsea and Team,
I appreciate the feedback. To comment on your feedback⌠The reason I am using 3rd part DHLâs is simply because SmartThings isnât offering these capabilities.
I have read many many posts on the concerns of lack of support and the only way to gain support is to email you guys and express the desire for said support.
So while I totally understand you guys not being able to support a 3rd party DHL, when will you team/developers actually create the needed/requested support?
Since everything is open-source, what is stopping you guys from sucking in all these great tools, thanking the people that contributed and making your product have more âOFFICIALLYâ supported DHLâs and SmartApps?
The finger pointing game isnât fun to play⌠we just want you guys to produce more great and SMART things.
-Ben
Chelsea replied back to me⌠she is now submitting the feedback to the developers. Guess they sometimes need that extra bit of encouragement. Glad to know they are active in getting things done.
A newbie here so sorry for any stupid questions.
Iâve just received 3 Monoprice (p/n15902) sensors. ST refuses to add the devices so here I am.
- I did add the ZooZ 4 in 1 Device Handler to my ST Hub. Is this the right DH for the Monoprice 15902?
- I did not see âMy Appsâ on my Android phone so per the instructions I emailed ST Support. I did log out and back in to ST on my phone with no luck.
- Do I have to add a specific SmartApp ultimately get access to all the features of the Monoprice 15902?
Thanks,
-TAC
Update: I figured out you donât push the button in the battery compartment but you stick a paper clip in the teeny tiny hole in the side of the unit to pair. ST found the ZooZ 4 in 1 Sensor (ZSE40) but in all three of the sensors my phone really doesnât seem to be updating variables (motion, temp, humid, light).
I emailed support asking them to add battery capacity into their handler for the GoControl sensors. I presume that the trade off between the custom one and the original is that the custom will not work locally?
For the ZooZ and Monoprice 15902 use this DH:
Two enhancement requests for this DHL:
Item 1)
Iâve noticed on this DHL, the Icon is a GREY Circle. Is there a way to give the option to select a custom icon (maybe link into the ST icon library?) or maybe have a standardized icon instead of the plain grey circle or even colors?
Item 2)
I use a EcoLink Motion sensor with the default ST DHL. When using this, it shows an update Motion/No Motion on status. Your DHL just shows the Temp (when using the Monoprice/GoControl sensors). Can you enable a selectable menu/way in the options to select which feature (temp or motion) you wish to be display as primary status? I use these sensors more for motion than temps.
- Sure
- Weâve already coded it that way, ST has disabled that feature in the 2.x release of itâs phone apps. Please send a request to ST to reenable the option for users to select the tile to show on the main screen. Until then youâll have to change the code (just one word on line staring with âmainâ, change
temperature
tomotion
- in the next release)
wow that is super fast on the response time!
thank you for the tip on code mod, trying it now (and will definitely send a nag email to ST group/devs)
when you have an update to the DHL for the first item I will gladly test it for you.
thanks!
Next release Itâs not completely there yet
Can you clarify which Icon youâre referring to, maybe with a picture
yeah⌠noticedâŚ
When I do this and re-publish it, I end up with devices in ST app showing up as âMissing Tilesâ
Going to see if opening up the sensor for 15 seconds and/or a hub reboot corrects it.
Thatâs because we havenât put in the standard tiles for âmotionâ, instead of motion put âsummaryâ for now and itâll work.
###Monoprice Motion Sensor Device Handler and Linear/GoControl WAPIRZ-1 Motion Sensor with Temperature and Battery Device Type - Version 02.02.06
- Added option for users to select custom icons
- Added ability for users to select primary display when ST mobile app allows for it