Please follow these instructions to get more information about your issue.
- Get the latest version from github
My Ecobee Device type
My Ecobee Init with new notification page.
(2) Please activate live logging in the IDE, so that I can better support you.
To get all the tracing I need to correct the issue, please do the following
a) Go to https://graph.api.smartthings.com/device/list,
b) Click on My Ecobee device,
c) Edit the preferences (middle of the page)
d) Set verboseTrace to true (as long as there is a value)
e) Click Save at the bottom of the page
f) Click on https://graph.api.smartthings.com/ide/logs
(3) PM me the logs of any errors related to MyEcobeeInit, My Ecobee Device and ecobee3RemoteSensorInit (only those 3 please!)
P.S. Also, please verify that you have at least firmware v3.6 at your physical thermostat as motion sensors are not updated properly before that version. Check also that you get updated information about your motion sensors (occupied or not) at the physical thermostat or at the ecobee portal before using the smartapp.
P.S.2 You won’t be able to uninstall MyEcobeeInit if your ecobee thermostat is used in other smartapps. You need to remove your ecobee thermostat from any other smartapps before being able to uninstall MyEcobeeInit.
BTW,I don’t recommend to unstall MyEcobeeInit unless there is a major issue within your environment.