I have two questions… one is a preference and looking for advice, the other is a problem. I’ll start with the easy one: When I enable the members locations as devices, they show up on the front page saying “No room assigned.” Not sure why they would have to be in a room, but what does everyone here do with those items?
The QUESTION: When I look at those items, they have a little black icon that looks like one of the Samsung Arrival Sensors. However, that’s it. I can’t tap on them to do anything, they’re just there. HOWEVER, my wife just upgraded from iPhone to Pixel 4XL and I logged her into SmartThings last night and when we look at her two icons at the bottom, there is another little icon (like wifi waves or whatever) coming from the little icon. When you tap on the item, it brings up a page for that device. I forget what information it gives, but I feel like it states whether or not it is home n’at. So if she’s using SmartThings on the Pixel 4XL and I’m using it on a Galaxy S10… why is her experience different from mine? I’d like to use those for some automation and I want to make sure I’m working correctly.